Heather Ortiz received her bachelor’s degree in history and a master’s degree in educational administration from Tarleton State University. Prior to joining Ranger College, Mrs. Ortiz was a doctoral research assistant with the American Clearinghouse on Educational Facilities (ACEF). In her research position at ACEF, she facilitated professional development for K-12 educational administrators through the creation of resource materials and online learning events. She served as managing editor for The ACEF Journal. Currently, Mrs. Ortiz is completing her doctoral studies at Tarleton State University. Her dissertation is titled “Development and Validation of the Perceptions of Indoor Environmental Quality Scale.” She is a member of the National Association of Developmental Education (NADE) and American Educational Research Association (AERA). You may download her curriculum vitae.